Privacy Policy – Accurate Hardware

Welcome to Accurate Hardware We manufacture stainless steel kitchen baskets, SS butt hinges, SS cabinet hinges, telescopic channels, slim box fittings, and related hardware (“Products”). We care about your privacy and are committed to protecting the information you share with us when you use our website http://acuratehardware.com/, order from us, or otherwise interact with us.

How We Use Your Information

  • Fulfilling orders: processing, shipping, invoicing, returns, and related support.
  • Customer service: responding to inquiries, complaints, or support requests.
  • Improving Products, Services & Website: analyzing usage, improving user experience.
  • Marketing & Promotions: sending you offers, product updates, newsletters (only if you knowingly opt-in).
  • Legal / Compliance: meeting our obligations under law (for example, taxation, consumer protection, safety).

Consent & Legal Basis

  • We will ask for your explicit consent where required, especially for marketing communications.

  • We process other data with your consent, or as required to perform a contract (e.g. fulfilling your order), or as required by law.

  • We will not use your personal data for purposes beyond those for which you have given consent or which are necessary for business / legal purposes.

Information We Collect

  • We collect the following kinds of information:
  • a) Personal Information
  • Name
  • Contact details: email address, phone number
  • Postal/billing/shipping address
  • Company/organization name (if any)
  • b) Transaction & Payment Information
  • Order details: what product(s) purchased, quantity, price, order date
  • Payment method & status (though we do not store full credit/debit card details if processed via third-party gateways)
  • c) Usage & Technical Information
  • IP address
  • Browser type and version
  • Device type, operating system
  • Pages visited, time spent, referral source, etc.
  • d) Communication & Feedback
  • Messages you send us via contact form, email, phone
  • Feedback or reviews
  • 3. How We Use Your Information
  • We use your information for purposes including:
  • Fulfilling orders: processing, shipping, invoicing, returns, and related support.
  • Customer service: responding to inquiries, complaints, or support requests.
  • Improving Products, Services & Website: analyzing usage, improving user experience.
  • Marketing & Promotions: sending you offers, product updates, newsletters (only if you knowingly opt-in).
  • Legal / Compliance: meeting our obligations under law (for example, taxation, consumer protection, safety).